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Case study

A technology partner for a school on the rise

Serving a fast-expanding section of Melbourne’s south-west, St Joseph’s Catholic Primary is a Prep to Year 6 institution that has seen its numbers climb steadily. When it opened in 2021 there were 127 students; by June 2026, enrolment had topped 450. To sustain such growth, the school called for technology and replacement planning that would not place an undue operational load on its staff.

Education Advantage has been with St Joseph’s from day one. The objective was to ensure the school’s technology could grow alongside its operations, not just meet the needs of the present. EA’s technicians put in regular time on site to get to know the daily rhythms and the systems, while discussions with the leadership team allowed for some forward thinking on infrastructure and the financials.

A new school changes quickly. The support model had to solve today's issues without losing sight of the next intake, the next stage of infrastructure and the next budget cycle.
James Mugg, Education Advantage
leadership
Three students raise their arms beneath a garden arch at St Joseph's Primary School, Werribee.

The two teams have put in place a staged approach to technology replacement and support. EA has assisted with device acquisition in a way that aligns with long-term budgeting, and put in place a buyback option for older hardware. An annual support allocation provides the school with certainty on costs, yet leaves room for extra hours if the situation calls for it. There are fortnightly visits from the technician and a helpdesk on hand for any matters in between.

Their ability to provide both immediate solutions and long-term advice has significantly reduced the burden on school staff.
Troy Rickard, Principal

St Joseph’s says this model has been a saving in both time and money. What is evident is a more reliable and fit-for-purpose technology environment, as the student body has more than tripled. For a new school of this size, the partnership has covered all bases: from the helpdesk query of the moment to the infrastructure demands of expansion and the affordability of future replacements.

In short, it has let the staff focus less on IT coordination and more on a community that is much larger than when they started.

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